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Testimonials

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“Everything was wonderful from sale to the installation. Installers were courteous, friendly and knowledgeable. No improvement necessary, Exceptional! We will be back again.” - Carmen C.

“We are extremely pleased and satisfied! We will definitely return for future home improvements! All of you have been so cooperative.” - Sue M.

“Thank you so much for the professional and economical job your installers performed putting carpeting down my steep staircase to my basement. Choosing the carpet was quite a nice experience as your salespeople are both knowledgeable and very friendly, taking all the time I needed. I would most definitely recommend your company to anyone!” - C.C.S.

“The new kitchen floor is absolutely beautiful. It is just as perfect as it could possibly be. We would like to thank and commend the installers for such a great job…we are extremely pleased with our floors and the “extra mile” service we received from Vallows. We are telling our friends and neighbors what a terrific company you are to do business with. Thanks again and we’ll be back!” - Joe D

“My first experience with Vallows was about 17-18 years ago. We had vinyl laid in the kitchen and dining only to notice after the installation there was a small flaw. Mr. Vallow came out with the floor rep and insisted the entire floor be replaced, not just the flawed area. All the carpet and tile since then has come from Vallows because of their service and I also feel I am getting a good price. It takes me many trips to the store to find the carpet I like. No matter how many times I came in and took out a different sample, all the staff was very patient, friendly and helpful in both the showroom and outlet. I also like the fact some of the faces are the same over many years. Thanks!” - Cindy T.

 “I am a repeat customer. You answered all of my questions and the installers were very kind and installed it quickly. I have always had a good experience with Vallows.” - Linda L.

“The installer and his team were great. I was impressed with the efficiency and time spent doing our floor and backsplash and we love them both. Looks great, A+++, couldn’t be happier." - Denise B.

“I knew of your store for a long time. Your sales staff helped me determine quality and best price. I was very pleased with the quality, selection and service. I had shopped around and was so glad I came to Vallow.” - Renee A.

"The Sales Staff was really helpful in our choice of carpeting.  The installers that were sent to our home were awesome, very professional and friendly.  They did a fabulous job and even answered our overly inquisitive children's questions.  Actually it went much quicker than I expected and the end result was better than I hoped.  We love it ...we would absolutely recommend Vallows to others."  - Chris S.

"It went better than expected, excellent.  On 1-10, our experience was a 10+.  This is the first time we used Vallow and have never, ever received service like this from others."  - Ann S.

"I always shopped in Highland but prices were better at Vallow - selection and service better too.  The installation and prices will bring me back again." - Barbara B.

"Thanks so much for a quality job at a reasonable price. We keep coming back because of the wonderful Vallow employees. They really worked to find the great wood, tile and carpet selections and found a way to keep us in budget on our 2500 sq ft project. During the nine days of the different installations all three crews were top of the line in workmanship, friendliness and cooperation. They worked as a team. The afternoon calls were much appreciated. Everything looks wonderful, was done on schedule and was enjoyed by many over the Thanksgiving holidays. We are always happy to share our good experiences with family and friends." - Lyle W.

"A very good experience from start to finish, they did everything they said they were going to do.  From the 1st visit to the showroom all the way to the follow-up, Vallow has been excellent. I will highly recommend you all to others.  Thank you." - Laura D.

"Thank you for a job well done at reasonable prices...good quality and workmanship with great results.  Vallow has covered nearly every floor in our house, some of them several times, and all of them well done." -  Lois S.

"Great customer service and installers!  I always recommend Vallows." - Cheryl R.

"We had a bad experience with L---'- and were stuck with no flooring to install in a rush.  Vallow was able to resolve our stressful issue easily and on time for us to move in.  We have gotten nothing but compliments... 10 out of 10!  Thank you." - Drew H.

"Excellent job!" - Sandy E.

"A very satisfying experience...the installers went the extra mile." - Ruth B.

"Good service - Good Selection - Attention to detail." - Grace G.

“We are very pleased with the carpeting. The installers were very good and we were amazed how quickly they finished the job.” - John D.

“We would recommend you to others any day! We really enjoy our floors!” - Kim M.

“Just a note to say thanks for the excellent service I received from all of you at Vallow Flooring. My carpet looks great. I appreciate your expertise and customer friendly attitude – such qualities make you an outstanding business! Job well done – Thank you” - Vicky T.

“…the next time we need carpet, you will get our business and I intend to recommend your company to others. Thank you again. We have been married 53 years and never have any service people been so kind.” - Carolyn L.

“Just thought you might like to know that we couldn’t be happier with the work recently finished in our bathroom. From start to finish, we found courteous, professional and careful attention to our small job from all of your people … salesroom, on-the-job workers, etc.” - Carol W.

“Thank you very much. We are very pleased with your work and promptness & dependability. It looks great. We will tell our friends.” - Bob G.

“My wife and I would like to thank all of you at Vallow Floor Covering. The very first day we walked into your showroom we were assisted with respect and patience. We were impressed with your friendliness, knowledge and professionalism when you came to our home for the estimate. We felt confident this was going to be a good experience, so we placed the order. Now that it is completed, we are VERY pleased with the job you did with our bathroom. It’s even better than we had hoped for. Your installers’ talent and quality work ethic is very uncommon and should be commended. You can be sure we’ll be recommending your work to all our friends and family. We were given courtesy calls throughout the installation to be sure everything was going well. Vallow Floor Coverings is one of the few businesses that do top quality work with a friendly, thorough, and professional attitude from beginning to end. Thank you.” - John W.

“Bill and I thank you for your services to us and for securing such a hard working crew. We recommend your store and the installers to all who ask, “Who did your floors?” Thank you so much for a job well done.” - Kay A.

“I have had several carpets installed in my lifetime, never before have I seen such precision and expertise. Thank you for a job well done.” - Virginia M.

“Thank you for the fine service we received from your sales staff and installation team. All were professional and placed us, the customer, first! We love the new carpet and have received many compliments on it.” - Sherry A.


1009 Plummer Drive · Edwardsville, IL 62025
Phone: 618-656-7788 · Fax: 618-656-9345

For more information please e-mail us at info@vallowfloor.com
Copyright © Vallow Flooring Inc.  All Rights Reserved.

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